What Our Customers Say

For more than five decades, RL Equipment has built its business one customer at a time.

From first-time buyers to customers who have been coming back for decades, we're proud of the relationships we've built with people throughout Verner, Sturgeon Falls, North Bay, Sudbury and communities across Northern Ontario.

Our customers tell us that what makes RL different isn't just the products we sell. It's the people behind them.

A Dealership Worth the Drive

We're located in Verner, but our customers come from well beyond our own community.

Many of our customers make the drive from North Bay, Sudbury and surrounding communities because they value the experience they receive at RL Equipment. Some have been customers for decades, while others have returned after years away.

For us, that's the best kind of compliment: earning a customer's business once, and earning it again.

What Our Customers Appreciate

Helpful, Knowledgeable People

Customers regularly tell us that our team is friendly, respectful and willing to take the time to answer questions.

Whether you're buying your first ATV, looking for a new boat, choosing a tractor or trying to figure out what's wrong with the machine in your garage, our goal is to help you make a decision that makes sense for you.

Service You Can Count On

Our service department is one of the most frequently praised parts of the RL experience.

Customers describe our technicians and service team as professional, knowledgeable, trustworthy and thorough. They appreciate being kept informed, having their questions answered and knowing that their equipment is in good hands.

We know how frustrating it is when a machine is down, especially during a short Northern Ontario riding, boating or working season. When we can get you back up and running quickly, we're happy to do it.

A Great Experience After the Sale

Buying the machine is only the beginning.

Customers regularly mention the experience they receive across our sales, parts and service departments. That matters to us because we believe a dealership should be there for you long after the paperwork is finished.

Customers Who Come Back

Some of our customers have been buying from RL Equipment for decades.

We've had customers return after 25 years. We've helped families who started with one machine and came back for the next. We've watched generations of customers grow up around the dealership.

That's the kind of relationship we're working to build every day.

More Than One Department. One Team.

At RL Equipment, our sales, parts and service departments work together to support you throughout the life of your equipment.

Sales
Helping you find the right machine for how you actually plan to use it.

Parts
Helping you find the parts, accessories and maintenance items you need.

Service
Keeping your equipment maintained, repaired and ready for the season.

Support
Answering questions, solving problems and helping you get more from your investment.

Don't Just Take Our Word For It

Our customers have shared hundreds of reviews about their experiences with RL Equipment, with recurring praise for our staff, service, communication and overall buying experience.

Here are a few of the themes we hear most often:

"Great staff."
Customers appreciate a team that's helpful, respectful and willing to answer questions.

"First class business."
Customers tell us that professionalism and service are reasons they're willing to make the drive to Verner.

"Excellent service."
From routine maintenance to unexpected repairs, our customers value having a team they can count on.

"Take the drive."
For customers coming from North Bay, Sudbury and beyond, the RL experience is worth the trip.